Virtual Managed Server (VMS)

What is Virtual Managed Server?
Virtual Managed Server is a program specifically targeted towards web developers or small businesses that need a small amount of individually tailored domains.

How do I manage my Virtual Managed Server?
To manage your Virtual Managed Server we provide you with a VMS manager.

Do I need any special software?
No special software is needed to run VMS manager. This program is provided to you in the WebsiteOS interface.

How many domains can I have?
The number of domains you can have is defined by the VMS package you purchase. For example, if you purchased a VMS 20 package, you will have up to 20 domains you can manage. All 20 domains do not have to be active at the same time as you can define the domains you wish to be active through the VMS manager.

How many email boxes can I have?
Each domain includes 2 email accounts. The Virtual Managed Server package comes with additional "floater" email accounts (the amount depends on which VMS package you have). The floater accounts can be distributed among the domains as required. All domains must have a minimum of 2 email accounts. Blocks of additional email accounts can be purchased. Please contact your sales representative for further information.

How do I add new domains?
It is not possible to create new accounts with the VMS manager. This is because new domain names have to be purchased before they can be used. You can also import existing domains into your VMS account. In order to do this, you will need to know the user's domain name and WebsiteOS password.

You can import multiple domains by selecting the "Import Domain(s) " option. The interface is used as follows:

·         Initially the interface only provides for importing a single domain. Using "import another" button, you can add more fields, allowing you to import more domains at once. A maximum of 10 domains can be selected per transaction.

·         Enter the username and password associated with each domain.

·         Click "import" to import the domains.

·         Clicking "cancel" aborts the process and returns you to the VMS settings main options.

How do I change my working domain?
Using the "Switch to" option in the VMS manager allows you to automatically log in to any account in your VMS. Please note that this will also cause you to be logged out of whatever VMS account you are presently logged in with.

To switch your login to a different VMS account: select a domain from the list on the Main Options page, and click "Switch to ".

Clicking "cancel" returns you to the domain settings main menu without changing domains.

How do I change passwords?

Changing a domain’s password:

The “update password” option can be used to change the password for one or more selected domains.

 

To change the password for all domains selected, enter the new password in the field provided and click “apply” or “ok”. Please note that using the same password for multiple domains can increase the chance of illicit access to one or more domains in your VMS.

 

Clicking “cancel” aborts the process and returns you to the domain settings main menu.

 

Please note: If you wish to change the master password for your VMS, you must use the “change master password” function found in the main VMS configuration menu.

 

Changing root password:

Your master (root) password can be used to access any domain in your VMS package; it is not associated with any specific domain. You can use the “change master password ” link to change it.

 

To change your master password, use the three textboxes provided to enter the current password, and the new one you want to use twice confirmation. Click “apply” or “ok” to save the change.

Clicking “cancel” aborts any unsaved changes, and returns you to the VMS settings main options menu.

What statistics can I view?
The main menu in the VMS Manager provides a summary of the number of assigned domains and email accounts in your VMS package.

How do I forward domains?
Selecting one or more forwarded accounts and clicking on the "change forwarding" option allows you to set up, modify, or turn off domain forwarding for the domains you have selected. Please note that if in your initial selection you include parked or hosted accounts, they will not show up in the list and are not affected by any changes you make with this option; only forwarded accounts are affected.

·         To remove the current forwarding address, check "remove the current forwarding URL " and click "apply" or "ok".

·         To remove the current catchall email address, check "remove the current catchall email address " and click "apply" or "ok".

To set or modify the forwarding address for the selected domains, enter an address in the "set forward to" text box, specify the forwarding type, and click "apply" or "ok". There are two forwarding types to choose form: "frameset" and "htaccess". The difference between the two is as follows:

·         Frameset
Visitors are forwarded to the indicated URL, but the original address entered will still be displayed in the visitor's web browser. Use this option if you do not want it to be immediately obvious to visitors that they have been redirected to another site.

·         htaccess
Visitors will be able to see what address they have been forwarded to. Use this option if you would prefer repeat visitors to type in the address they were forwarded to.

You can also set a "catchall" email address. Any email which is sent to a domain with a catchall will be automatically forwarded to the address specified.

Example: On yourdomain.com, the catchall email address catchall@someaddress.com (a valid email address that has previously been set up elsewhere) was entered. A visitor to yourdomain.com sends an email to somebody@yourdomain.com. While this is not a valid email address on yourdomain.com, because a catchall email address has been set up, this email is still accepted and forwarded to catchall@someaddress.com. If no catchall had been set up, the email would have been bounced back to the sender, with a "user unknown" error.

To set up a catchall email address, enter a valid email address into the "set catchall email to" text box, and click "apply" or "ok".

Clicking "cancel" ignores any unsaved changes you have made, and returns you to the domain settings main menu.

How do I configure my WebsiteOS applications per domain?
When you select one or more domains in your VMS which are hosted or forwarded accounts, clicking "change application" will present you with a list of applications, with checkmarks beside the applications that have been enabled. If you have selected more than one account, then only applications which are enabled for all selected accounts will have a checkmark displayed beside them.

To disable one or more applications for the domains you have selected, simply remove the checkmark beside each application, and click "ok" or "apply". To enable one or more applications, place a checkmark beside each desired application, and click "ok" or "apply".

Clicking "cancel" will abort any unsaved selections you may have made, and return you to the domain settings main menu.

Please note that enabling applications which are not permitted by a domain's package type (e.g. enabling EasySiteWizard for a parked domain) will still not be accessible within WebsiteOS for that domain.